Who is NeutraLeopard?
We are a black owned, woman owned, small home decor subscription box company who is dedicated to taking the guesswork out of styling your home. While it can be easy to find the big statement pieces, sometimes we need a little help with the small things that add just the right amount of detail to a space. Our creator is an interior designer and Realtor who believes every home should be a spot ;) of love.
What style do you offer?
We choose abstract, modern and glam style pieces mostly but our main focus is on supporting small artisans whose pieces speak to us.
What is in a SpotBox?
Our boxes willl include an array of items such as soft linens, cozy throw blankets, tons of delicious smelling candles, pillows & pillow covers, beautiful serveware, quality wall decor, florals, papers, and so much more. We pride ourselves in offering pieces that will actually be used as opposed to becoming just another dust collector.
Who can buy a SpotBox?
Anyone!!! While some of our monthly boxes do cater to a specific demographic, we are proud to say that our products appeal to everyone and every style, making them very neutral!
What Type of Subscription Plans Are Available?
We have two main boxes, the NeutralSpot (1-4 pieces) and EpicSpot (5-10 pieces) available as a one time purchase or by monthly, bimonthly or quarterly subscription. We also offer two specialty boxes. The HomeSpot Box for our Realtor friends, make the perfect closing or housewarming gifts & the BabySpot Box which is full of gender neutral nursery decor. Perfect for your next baby shower! Both specialty boxes are in the EpicSpot size & price.
Make your selection at checkout.
Do I need to subscribe?
Subscriptions are not mandatory. Choose gift option at checkout and select cancel after 1 shipment.
(Subscribing monthly will save $$ though!)
How much is a box?
The NeutralSpot starts at $34.99 for 1-4 items. The EpicSpot starts at $74.99 for 5-10 items. Costs increase by a few dollars on bimonthly and quarterly subscriptions.
Can I change my subscription size?
Because subscriptions are not mandatory, changing your box size is easy. (The EpicSpot Box will always be the better deal!)
When do your boxes ship?
SpotBoxes ship out on the 8th of each month unless that day falls on a holiday or Sunday. In which case, those will ship out the day before.
Is shipping included?
Shipping is included in all SpotBox subscriptions. Online store orders over $100 ship for free using code FREESHIP at checkout.
Do you ship internationally?
We are currently only U.S. based but are looking to expand soon!
When will I be billed?
Subscribers will be billed on the 1st of the month, for a ship date of the 8th. Orders placed after the 5th will be applied to the following month.
Ex: Order placed on June 5th; June SpotBox will go out on June 8th
Order placed on June 6th; July SpotBox will go out on July 8th
Can I choose what is in my home decor box?
Our SpotBoxes are themed each month and are not available for customizing however our online store is open and ready for your choosing. All NeutraLeopard orders are shipped in our custom boxes.
Can I return an item if I do not like it?
As our pieces are limited quantity, we cannot accept returns. Consider it an easy gift and re-gift it to someone you know who will love it. We promise, we won't be offended!
If your item is damaged upon receipt, please send us a photo within 24 hours and provided we have a replacement in stock, we will gladly ship you out a new one ASAP. In the event that we cannot replace the exact item, we will replace it with an item of your choosing from our online store, that is equal in price.
How do I pause/cancel my subscription or update my account information?
You can log into your NeutraLeopard account to make changes to your account, pause and/or cancel. Change of Address and Cancellations must be received by the 28h of month prior to the next ship date.
Your cancellation request must be received by the 28th of the month prior to shipment in order to avoid receiving the box. Cancellation requests after the 28th of the month will take effect on the next shipment.
Can I send the box as a gift?
Yes, yes and yes! In addition to our Specialty Boxes, any of our products can be sent as a gift directly to the recipient with a cute little note from you! If giving a subscription, you can also choose how often they receive it.
Can I buy the products individually?
Please do! Most of our SpotBox contents are available in the online store at retail price. We try to keep our best sellers in stock but sometimes we can't keep up with the demand so if you see something you like.....buy it!
What is the retail value of the SpotBox?
Our SpotBoxes are valued between $50 and $200+. Thats an average 50% savings!